Reference

How ko5000 Handles Your Personal Information

This Privacy Policy explains what data ko5000 collects when you open an account, make a deposit through DANA, OVO, or GoPay, and use our lobby. We keep it direct so you know exactly where your information goes and how to control it.

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HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Your data security is not an afterthought. Here is how we handle the four areas that matter most to your account: the cookies we set, how long we keep your records, what security layers protect your login, and who you contact when something needs to change.

Cookies and Device Tracking

We use session cookies to keep you logged in and analytics cookies to see which pages load slowest on mobile. You can clear or block cookies through your browser settings at any time.

Account Security Layer

Login access uses OTP verification sent to your registered mobile number. If a session is opened from an unrecognised device, we flag it before granting full account access.

Data Retention Period

We keep your account and transaction records for as long as required by applicable regulations in your region. Once that period ends, records are deleted or anonymised on a scheduled basis.

Requesting Changes to Your Data

You can ask us to correct inaccurate information, restrict how we use your data, or request full deletion of your account record. Submit the request via live chat or email with your account ID.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to update, access, or request deletion of your personal data, reach out through any of the channels below. Our account support team handles privacy requests during operating hours. Have your registered email and account ID ready so we can verify your identity before making any changes.

What Information We Hold and Why

ko5000 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number, and the account details needed to verify your identity. When you deposit or withdraw using DANA, OVO, or GoPay, our payment processor logs the transaction reference — we do not store your full wallet credentials

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on our servers. We also collect device and browser data automatically: IP address, session timestamps, and pages visited. This helps us detect unusual login attempts and keep your account secure. Players in Bekasi and across Indonesia access the lobby via mobile, so we also log app-session
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data to improve load performance. We do not sell your personal data to third parties. Data shared with payment processors is limited to what is strictly needed to complete your transaction. Our data handling practices apply where local law permits and to eligible regions only. If
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you want to know exactly what we hold on your account, you can request a full data summary — details are in the support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at ko5000

These are the questions we hear most from our account holders. If your question is not covered here, contact support through live chat and we will respond with a specific answer tied to your account.

We share data only with payment processors like DANA, OVO, and GoPay strictly to complete your transactions. We do not sell or rent your personal information to marketing companies or other platforms.

Yes. Send a data access request to our support email with your registered account email and ID. We will compile and return a summary of what we hold within a reasonable timeframe.

Contact us via live chat or email and request account deletion. After identity verification, we will close your account and delete or anonymise your personal records as permitted by applicable regulations.

Our payment processor records the transaction reference to confirm your deposit cleared. We do not store your full wallet credentials or PIN — those remain inside your DANA or OVO app only.

We use session cookies for login continuity and analytics cookies to monitor page performance on mobile devices. You can block or delete cookies at any time through your browser or device settings.

Retention periods follow requirements set by applicable law in eligible regions. When the required period expires, your records are deleted or anonymised on a scheduled basis — you can ask about the current period via support.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoKo5000 Glossary InfoTerms & Conditions

How ko5000 Handles Your Personal Information

Data Handling, Cookies, Security and Retention

How to Reach Us About Your Data

Common Questions About Your Privacy at ko5000

01 Does ko5000 share my data with third parties?

02 Can I request a copy of all the data ko5000 holds on me?

03 How do I delete my account and personal data?

04 What happens to my DANA or OVO wallet data when I make a deposit?

05 Does ko5000 use cookies, and can I turn them off?

06 How long does ko5000 keep my personal data?

Privacy Policy

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